Live Commerce

Turn every live moment
into momentum.

We connect format, talent, production, promotion, product storytelling, and conversion into live experiences people want to watch and act on.

Live Commerce

Turn every live moment
into momentum.

We connect format, talent, production, promotion, product storytelling, and conversion into live experiences people want to watch and act on.

Live Commerce

Turn every live moment
into momentum.

We connect format, talent, production, promotion, product storytelling, and conversion into live experiences people want to watch and act on.

Our work

Experience our Live Format built to drive results.

Our work

Experience our Live Format built to drive results.

Host presenting products

Host presenting products

Host presenting products

Host presenting products

Live Commerce in action

Inside our live session.

Our team delivers professional live commerce production for a wide range of content formats and product categories. From production setup, camera, lighting, and audio to live-streaming and editing, we provide a turnkey solution for high-impact, multi-platform live commerce.

Host presenting products

In-store Live follow production

Production control room

Camera and lighting setup

Full lighting, audio, camera, live-streaming setup, and editing support

Full lighting, audio, camera, live-streaming setup, and editing support

Full lighting, audio, camera, live-streaming setup, and editing support

Ideal for both brand storytelling and product-focused live shows

Ideal for both brand storytelling and product-focused live shows

Ideal for both brand storytelling and product-focused live shows

BUSINESS CHALLENGES

Going live is easy. Building a channel is harder.

Without an integrated audience, production, and commerce plan, even a polished broadcast can struggle to hold attention or convert demand.

BUSINESS CHALLENGES

Going live is easy. Building a channel is harder.

Without an integrated audience, production, and commerce plan, even a polished broadcast can struggle to hold attention or convert demand.

Live feels like a long advertisement

The session focuses on product information without enough entertainment, interaction, or reason to keep watching.

Live feels like a long advertisement

The session focuses on product information without enough entertainment, interaction, or reason to keep watching.

Audience arrives too late or not at all

Promotion begins near broadcast time instead of building awareness, reminders, anticipation, and clear reasons to join.

Audience arrives too late or not at all

Promotion begins near broadcast time instead of building awareness, reminders, anticipation, and clear reasons to join.

The offer is difficult to understand

Products, bundles, vouchers, stock, and purchase steps create friction at the exact moment viewers are ready to act.

The offer is difficult to understand

Products, bundles, vouchers, stock, and purchase steps create friction at the exact moment viewers are ready to act.

Every session starts from zero

Teams report final sales but do not capture the format, content, audience, and operational learning needed to improve the next show.

Every session starts from zero

Teams report final sales but do not capture the format, content, audience, and operational learning needed to improve the next show.

What success looks like

What we delivered

What success looks like

What we delivered

Revenue Growth*

Live

147%

147%

Revenue growth figures shown reflect results achieved by a previous client and are for illustrative purposes only; results may vary.

30%

30%

of online revenue

of online revenue

800K+

800K+

weekly views

weekly views

Per session

5+ min

5+ min

average watch time

average watch time

30%

30%

higher conversion rate

higher conversion rate

LIVE COMMERCE CAPABILITIES

Every discipline, working as one show.

Use a focused capability to solve a specific gap or combine all nine into a complete live commerce operating system.

LIVE COMMERCE CAPABILITIES

Every discipline, working as one show.

Use a focused capability to solve a specific gap or combine all nine into a complete live commerce operating system.

01

Live Commerce Strategy

Define the role of live within the customer journey, channel economics, audience proposition, KPIs, and growth roadmap.

Channel role

Commercial model

KPI framework

01

Live Commerce Strategy

Define the role of live within the customer journey, channel economics, audience proposition, KPIs, and growth roadmap.

Channel role

Commercial model

KPI framework

02

Platform Planning

Select the right platform mix, native features, account setup, integrations, and operating requirements for each market.

Platform assessment

Feature planning

Technical readiness

02

Platform Planning

Select the right platform mix, native features, account setup, integrations, and operating requirements for each market.

Platform assessment

Feature planning

Technical readiness

Bright live commerce studio set with lights, backdrop and host chair

03

Host & Creator Management

Match hosts and creators to the audience, format, product category, and performance role—then prepare them to succeed live.

Talent selection

Host coaching

Creator coordination

03

Host & Creator Management

Match hosts and creators to the audience, format, product category, and performance role—then prepare them to succeed live.

Talent selection

Host coaching

Creator coordination

Smartphone on a stand under a spotlight, ready to go live

04

Show & Content Planning

Build a show people want to watch through segments, demonstrations, stories, interaction beats, and clear product moments.

Show rundown

Segment design

Scripts & prompts

04

Show & Content Planning

Build a show people want to watch through segments, demonstrations, stories, interaction beats, and clear product moments.

Show rundown

Segment design

Scripts & prompts

05

Live Production

Coordinate studio, crew, cameras, graphics, audio, streaming, rehearsals, and contingency plans as one production system.

Production design

Technical direction

Rehearsal & broadcast

06

Audience Promotion

Create the pre-live, live, and replay communication needed to attract qualified viewers and sustain attention.

Promotion calendar

Reminder journey

Paid amplification

06

Audience Promotion

Create the pre-live, live, and replay communication needed to attract qualified viewers and sustain attention.

Promotion calendar

Reminder journey

Paid amplification

07

Product & Offer Setup

Design the product sequence, bundles, vouchers, scarcity, inventory, and purchase flow around audience decisions.

Product curation

Offer architecture

Commerce readiness

08

Live Moderation

Manage questions, comments, product requests, risks, and calls to action without breaking the pace of the show.

Response playbook

Moderator team

Escalation rules

08

Live Moderation

Manage questions, comments, product requests, risks, and calls to action without breaking the pace of the show.

Response playbook

Moderator team

Escalation rules

09

Performance Analytics

Connect audience, content, commerce, and operational signals to explain performance and improve the next session.

Live dashboard

Segment analysis

Optimization plan

PRODUCTION PROCESS

Plan the show. Run it live. Improve what comes next.

Every live commerce production follows a clear rhythm—from strategy and preparation to execution and review—so each show is built to perform better.

PRODUCTION PROCESS

Plan the show. Run it live. Improve what comes next.

Every live commerce production follows a clear rhythm—from strategy and preparation to execution and review—so each show is built to perform better.

01

Plan the show and set goals

Align on the audience, business goal, platform, products, format, offer, targets, and production scope.

02

Prepare talent, products and promotion

Confirm talent, build the rundown, create assets, configure commerce, promote the session, and rehearse.

03

Go live and sell in real time

Run production, host direction, moderation, commerce operations, and real-time performance monitoring.

04

Review results and improve the next show

Analyze every segment, audience signal, product moment, and conversion path to strengthen the next show.

FAQ

FAQ

FAQ

Which platforms do you support?

We plan around the audience and market, including social-commerce platforms, marketplaces, owned channels, and multi-stream setups where appropriate.

Can you provide hosts and creators?

Do you manage the full production?

How far in advance should we plan?

How do you measure success?

Make your next live show work harder.

digisolution@cheil.com

Go Live with us

Tell us about your products, audience, and goals. We’ll help you plan and produce a live commerce experience that keeps viewers engaged and moves them to act.

Make your next live show work harder.

digisolution@cheil.com

Go Live with us

Tell us about your products, audience, and goals. We’ll help you plan and produce a live commerce experience that keeps viewers engaged and moves them to act.

Make your next live show work harder.

digisolution@cheil.com

Go Live with us

Tell us about your products, audience, and goals. We’ll help you plan and produce a live commerce experience that keeps viewers engaged and moves them to act.

© 2026 Omni Digital Solutions. All rights reserved.

© 2026 Omni Digital Solutions. All rights reserved.

© 2026 Omni Digital Solutions. All rights reserved.